You have questions, we have answers!
All packages are insured by EasyPost. If your product is damaged or defective upon arrival, please contact us and we will issue a replacement in exchange for the defective or damaged product absolutely free of charge.
All Eco Viper Chips are pre-programed and are vehicle specific. If your order has not been shipped it is possible to exchange your chip programming for a different year, make and model.
Due to several factors such as high order volumes and carrier delays that are out of our control, we currently do not offer expedited shipping.